Wiltshire Council is urging residents to sign up for e-billing to receive their council tax statements digitally, delivering customer service, environmental and financial benefits.

If they make the switch, residents can enjoy:

• Instant access: no more waiting for the post, email notifications when bills are available.
• Statements available to view on any device, at any time: at home, at work, or on the go.
• Stay in control: easily track and manage payments, with optional email reminders to check the portal if the bill is not paid by direct debit.
• Eco-friendly choice: Reduce paper waste and help cut carbon emissions – a small change that makes a big difference.
• Security and reliability: digital delivery means fewer delays and less risk of lost or misplaced bills.

Cllr Mel Jacob, Cabinet Member for Communities, Engagement and Corporate Services said: “Switching to e-billing is a simple step that delivers big benefits. It’s faster, greener, and gives you more control over your council tax.

“Not only will it make life easier for residents, but it will also help us with our sustainability goals by reducing paper and waste. In addition, every resident who chooses e-billing saves the council around 90p in printing and postage costs, money that can be reinvested into other key services.

“By signing up, you’re helping us provide a more efficient, sustainable service for everyone.

“Therefore, I strongly encourage anyone who can do so to join the other 15,000 residents and make the switch.”

It’s quick and easy to make the switch. People should visit https://www.wiltshire.gov.uk/council-tax-online and follow the instructions to register for e-billing today.

The council tax online portal has recently been refreshed to improve usability. In addition to requesting e-bills, residents can also use the portal to print their council tax bill, set up or amend direct debits, notify of a house move, check their council tax band and apply for council tax discounts.